With TeamViewer, our support team can easily create a remote support session. ![]() In the event that the on-call person is assisting another customer, the answering service will contact the back-up support specialist. Should you run into difficulty you can also contact customer. You can set a backup schedule, restore files, manage your Carbonite account, and instruct Carbonite to use less of your Internet bandwidth. Emergency after hours calls are answered by an answering service (live person) who will patch your call to the on-call support specialist. What can we help you with Popular searches: restoring files, cryptolocker, file types carbonite backs up. The Carbonite InfoCenter / application is your visual interface to view information about Carbonites progression, as well as available options. After hours and on weekends, a direct emergency technical support phone line is available. Should you run into difficulty you can also contact customer care through the Carbonite InfoCenter / application. During business hours (eastern time), technical support personnel are available by telephone any time. After-sales service and technical support is provided directly by Ross personnel. Click the button below to return to your portal and create a support ticket. Our 24 Hour Hot Line service ensures you have access to technical expertise around the clock. Our telephone number is: +1-88 (After Hours telephone number +1 80).Īlternatively, you can contact D3 LED support by Email: you can contact us by:Įmail: the local support specialist is not available, your call will be transferred automatically to our North America center.Īt Ross, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone. ![]() Our D3 LED center is open Monday to Friday 7:00 a.m. Our local support number is: 1300 007 677* Our Australia/Sydney office is located in Alexandria, NSW. John received a Bachelor of Science degree from Purdue University. ![]() Our telephone number is: +44 (0)1189502446 (Toll free Int’l +800 3540 3545)* Principal Technical Support Engineer at Carbonite. Our EMEA center is open Monday to Friday 8:30 a.m. Our telephone number is: +1-61 (Toll free within North America +1 83) Our North America center is open Monday to Friday 8:30 a.m.
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